Client Stories
What distribution planners, warehouse supervisors, and supply chain directors say after working with us on inventory visibility dashboards.
Our Busan and Daegu warehouses used different naming conventions for the same SKU families. Yuna's mapping workshop surfaced that in the first hour. The dashboard itself took eight weeks, not six, because we underestimated the cleanup — but the exception queue panel alone saved our planner two hours every Monday.
— Hyeon-ju Park, Distribution Planning Lead, regional food distributor
We needed visibility across four domestic DCs and two bonded warehouses near Incheon. Min-seok's team connected to our SAP extracts without touching our core system. The lead-time comparison panel for our German and domestic suppliers was the piece our procurement director asked for specifically, and it works.
— Seung-ho Lim, Supply Chain Director, automotive parts importer
The alert configuration was straightforward. Stockout warnings go to our replenishment Slack channel within fifteen minutes of the WMS refresh. I wish the overstock thresholds had been easier to adjust ourselves — we still email Jae-won for changes — but the alerts themselves are reliable.
— Eun-ji Kwon, Warehouse Operations Manager, consumer electronics spare parts
We engaged Desktop Forest Hub for a mapping workshop only, not a full build. Honest advice: they told us our data was not ready and recommended three months of internal cleanup before spending on a dashboard. That saved us a failed project.
— Tae-yang Oh, IT Manager, mid-size pharmaceutical distributor
Extended project: Cold-chain distributor, Gyeonggi Province
Client: Cold-chain food distributor with 7 temperature-controlled warehouses and 2,800 active SKUs
Challenge: Weekly inventory meetings relied on manually merged spreadsheets from each warehouse's local WMS. Safety-stock breaches were often discovered only after a retail customer complaint.
Engagement: Full-day mapping workshop in February 2025, followed by a 9-week dashboard build and stockout alert configuration in April 2025.
Outcome: Replenishment team now reviews a single exception queue each morning. Average time from safety-stock breach to purchase order creation dropped from 4.2 days to 1.1 days over the first quarter of use. Two location codes required renaming during validation — the team flagged these in week seven, not after go-live.
Extended project: Multi-brand retail chain, Seoul metro
Client: Retail chain operating 34 stores and one central distribution centre with 6,200 SKUs across food and household categories.
Challenge: Store managers called the DC daily to check stock on high-turnover items. The ERP's standard report showed DC stock only, not in-transit quantities from overseas suppliers.
Engagement: 10-week dashboard build including an inbound PO tracker and store-level availability view, completed in November 2025.
Outcome: Store-to-DC stock inquiry calls dropped noticeably in December, though the chain has not published exact figures. The inbound PO panel helped the buying team identify a recurring two-week delay from one Vietnamese supplier lane, which they renegotiated in January 2026.